Preguntas frecuentes

Sentimos comunicarte que las preguntas frecuentes no están disponibles en español; a continuación podrás consultarlas en inglés.

Top-10 FAQs Las 10 preguntas más frecuentes

• Why do I get a small electrical static shock from the earphones? Is this dangerous?
• Where is the model number located?
• When the volume of my in-ear / sport in-ear headphones becomes too low or even no sound, what should I do to improve the sound quality?
• Any tips for better maintenance of the earphone/headphone?
• How to clean the product?

Tips and Tricks (3)

• Why do I get a small electrical static shock from the earphones? Is this dangerous?
• Any tips for better maintenance of the earphone/headphone?
• How to clean the product?

Servicio y asistencia (1)

• Where is the model number located?

Limpieza y Mantenimiento (1)

• When the volume of my in-ear / sport in-ear headphones becomes too low or even no sound, what should I do to improve the sound quality?